At aluhandrail.com, you have the "Unconditional Return" RIGHT

The return period of the re-saleable product that you want to return for any reason is 15 days from the date you receive it.

The product subject to return; By filling out and signing the return form at the bottom of your invoice, together with copies of the invoice, its label, its original box and packaging, all accessories, if any, gifts, the return form must be filled and signed in order for your return to take place in accordance with the Tax Procedure Law No. 385.

After the returned product/products arrive at our warehouse and are checked for compliance with the return conditions, the product price will be refunded. The cost of the returned product/products, from the moment the products reach our warehouse; The compliance of the product with the return conditions is checked and it is returned to your credit card. If you have made your payment with the payment method at the door, in order to complete your return process quickly, please; Please forward your personal bank name, bank account number and IBAN information to kpsaksesuar.com. The entire price of the product you have purchased in installments is returned to your credit card, but the refund of the refund is reflected to your credit card by your bank, again in installments.

Points to consider in returns;

When sending the product to us, you must send us two copies of the invoice. Otherwise, your refund will not be processed. Return processing time is a maximum of 15 (fifteen) business days. During this process, your refund will be processed and your e-mail registered in the system will be notified.

In order to provide you with a better service, please fill in the information on the bottom of the invoice for returns;

Product Name - Quantity - Reason for Return
Products excluded from the scope of return;

The product/products you want to exchange or return must be unused, the package undamaged, the resaleability intact, and must be returned with its original box. Returns that are used, with damaged packaging, and all accessories and original boxes, if any, will not be accepted.