PROTECTION OF PERSONAL DATA LIGHTING TEXT

PROTECTION OF PERSONAL DATA

Alu Handrail (hereinafter referred to as “Alu Handrail”), acting as data controller with this Clarification and Consent Text, in accordance with the Law on Protection of Personal Data No. 6698, in order to make explanations and inform about the processing of personal data of the persons defined in the KVKK procedure. has prepared this informative text. Pursuant to the Law pertaining to this text, your personal data before Alu Handrail informs you about the purposes of processing, legal reasons, collection methods of information, to whom and for what purposes it can be transferred.

Within the scope of the law, personal data includes all kinds of data relating to an identified or identifiable natural person. Sensitive Personal Data, which is a special type of personal data, is based on race, ethnicity, political thought, philosophical belief, religion, sect, other beliefs, clothing, association, foundation or union membership, health, sexual life, criminal conviction and security measures. refers to biometric and genetic data.

1. METHODS AND LEGAL REASON FOR COLLECTING PERSONAL DATA

The collected data are data transmitted from Alu Handrail's business partners, suppliers, dealers (including potential business partners, suppliers and dealers) through the channels listed below, by automatic or non-automatic methods, verbally, in writing or electronically. Your personal data is obtained fully or partially by automatic means or by non-automatic methods provided that they are part of the data recording system. In the capacity of data controller by Alu Handrail, within the framework of our legal obligations arising from KVKK and other relevant legislation; the methods in the production and regulation processes carried out in different channels such as the website, mobile applications, call center, stores, social media channels, direct or authorized communication channels and physical channels; Your verbal, written or electronic personal data subject to express consent within the framework of legal reasons arising and executed based on the relevant legislation, contract, demand, commercial practice and honesty rules that are applicable to provide you with our quality services by using these channels and to carry out our business and commercial activities within this framework, collected, including qualified personal data.

In this context, your personal data may be collected by Alu Handrail or real or legal persons who process data on behalf of Alu Handrail, in writing or electronically, but not limited to those listed, in the following ways;

• Membership form that you fill in electronically or physically,
• B2b and social networks that allow you to login to our websites during membership or login,
• Contact forms on our websites or third-party websites that you fill in to contact us and get service and support,
• Online shopping applications, cookies used to recognize you, our mobile applications,
• Various contracts you have signed with our company and electronic mails, faxes, cargo and letters you have sent to our company,
• Third parties or companies that process data on behalf of our company or support our company at any stage of the membership program process,
• Our customer service channels, including our employees, digital marketing and call center,
• Social media channels, Google etc. use of search engines,
• Membership agreements and other agreements, campaigns, applications, forms, offers,
• Our dealers, and other sales network.

Personal data collected can be processed and transferred for the purposes specified in Articles 5 and 6 of the Law and in this Clarification and Consent Text.

2. PROCESSING OF PERSONAL DATA AND PURPOSE OF PROCESSING

As Alu Handrail, in the capacity of data controller, through our written communication channels, social media pages, mobile communication channels, and/or all kinds of channels including but not limited to; Your personal and/or sensitive personal data that we obtain with your explicit consent can be obtained, recorded, stored, stored, changed, updated, periodically checked, rearranged, classified, retained for the period required for the purpose for which they are processed or as stipulated in the relevant law, in whole or in part, In case of legal or service-related actual requirements, Alu Handrail works with private-legal persons, group companies or cooperating companies or public institutions and organizations for which it is legally liable, and/or the relevant third party real person/legal person residing in Turkey or abroad. It can be shared/transferred with other persons, transferred abroad in case of legal or operational requirements. Alu Handrail customers can benefit from the services of our brands, with your approval, commercial and market 

To inform you about our campaigns in order to determine and develop our advertising strategies, to record your suggestions and complaints, to know you better and to serve you in line with your needs, to lead the execution of our sales, marketing, advertising and promotion activities, to carry out analyzes and profiling studies for sales and marketing activities, We inform you that we can process your personal data for purposes such as establishing better service standards, determining and implementing Alu Handrail commercial and business strategies, and in any case in accordance with the Law on Protection of Personal Data No. 6698 and the relevant legislation.

3. TRANSFER OF PERSONAL DATA

Alu Handrail only; Based on your express consent or within the framework of the security and confidentiality principles specified in the Law No. 6698 and the relevant legislation, within the country provided that adequate precautions are taken, and abroad, provided that the necessary security measures are taken, the company's activities are carried out, the relations between the data owners and our customers are carried out and/or meetings are held for this purpose, services , in order to provide opportunities and possibilities and to increase the quality of service; Our group companies, our business partners, our business contacts, our dealers, The servers located in the country or abroad due to the information technologies we use, and the companies that provide this server support, and the domestic/foreign persons and institutions from which we receive physical server and/or cloud services, Customer satisfaction that processes data on behalf of our company companies that provide measurement, profiling support, support in matters requiring personal data processing in the field of sales and marketing, customers, suppliers, company lawyers and financial advisors, audit companies or public institutions or organizations that are authorized to request such data as required by law, will be able to share with other relevant authorities, but not limited to these.

4. ARTICLE 11 OF THE PERSONAL DATA OWNER'S KVK LAW ("LAW")

RIGHTS ASSUMED

Alu Handrail will respond to the following requests of the relevant persons:

a) Learning whether Alu Handrail processes personal data about them and which personal data it processes,

b) To learn the purpose of processing personal data and whether they are used in accordance with its purpose,

c) To know the third parties to whom Alu Handrail transfers personal data in the country or abroad,

d) to request correction of personal data in case of incomplete or incorrect processing and to notify the third parties to whom the personal data has been transferred,

e) Requesting the deletion or destruction of personal data in accordance with the Law

f) In case of request for correction, deletion or destruction of personal data; requesting the notification of the transactions made to the third parties to whom the personal data has been transferred,

g) requesting the compensation of the damage in case of loss due to unlawful processing of personal data

h) Receiving a copy of your personal data.

You can contact us about your opinions and questions.

Title : Alu Handrail

E-mail address: info@alihandrail.com

Postal address: Altınşehir Mahallesi Kumru Caddesi No:37/A Ümraniye/İSTANBUL